Case Studies

Get an insight into our work by reading stories from participants, fellows and members of the Frontline team.

Frontline programme participants

  • Case study
    Durham is a fantastic place to live and work. I’ve got a first-hand understanding of how people have grown up and the different challenges of being northern.
  • Frontline participant, JessCase study
    I always thought that I would become a teacher, but as time went by I realised that teaching wasn’t pastoral enough for me.
  • Frontline fellow, RahimCase study
    You never know what aspect of yourself families will respond to. Diversity gives us the opportunity to learn more about people and to share this understanding with our colleagues.
  • Frontline fellow, JoshCase study
    When I started the Frontline programme, I had no idea how varied the job of a field social worker was and how many different ‘hats’ social workers need to wear.
  • Frontline fellow, AntonCase study
    I’m proud of being a social worker and I talk about my job a lot. It’s a fascinating role and people are often surprised by what I do on a day to day basis.
  • Case study
    Sometimes social work is about hard-fought but small successes, which although small can be really rewarding when they represent a shift in a family’s thinking or behaviour.
  • Case study
    Prior to starting Frontline, I enjoyed a stimulating career as a teacher for 35 years. Frontline presented me with the opportunity to work with these young people at the other end of the school day, in their home and family.
  • Case study
    What I enjoy most about being a social worker is the growth that I see and experience. I see growth in individuals and in families and I see growth in myself.
  • Case study
    This programme has taught me much about myself and has allowed me to develop my own style of being a social worker, bringing in my own personality.
  • Case study
    Doing the Frontline programme has given me a passion I didn’t know I had and has opened up a world of opportunities.
  • Frontline programme participants
    I really enjoy having the opportunity to really help people. It’s the feedback from families and young people that keeps me going.

Firstline leader

  • Firstline leader
    The Firstline programme has really improved the motivation of participants who now have the confidence to try different approaches to difficult situations.
  • Case study
    I got involved with the Fellowship because I got so much out of my experience with Firstline. I can confidently say I don’t think I would be a service manager today had it not been for the Firstline programme.
  • Case study
    Firstline has helped me look at how I manage my staff. It’s helped me identify that whilst I’m good at managing performance I’m not great at interacting with extreme levels of emotions.

Frontline fellows

  • Case study
    Through the Fellowship, I’ve been able to stay in touch with developments in the profession through the leadership series and develop my interviewing and assessment skills through work on the Frontline assessment centre.

Frontline staff

  • Testimonials
    It is wonderful to be part of something that is genuinely making a difference to some of the most disadvantaged people in our society.
  • Testimonials
    In a nutshell, my role involves recruiting participants to the Frontline Leadership Development programme.
  • Testimonials
    I work with the communications manager to deliver all of Frontline’s external and internal communications.