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Name: Heather Silcock
Degree: Psychology BSc, University of Nottingham
Current job title: Operations Executive

I worked for Frontline as a brand manager during my third year of university, so when I heard the charity was offering a graduate internship it seemed the perfect fit: six months experience in London, making a difference to society, and having the chance to develop my skills whilst working out what my next step was going to be.

Everyone at Frontline is extremely passionate about helping others and making a difference, which makes it a great atmosphere to work in. My main roles as an intern were organising and facilitating the assessment centres, providing high-level administrative support, being a main point of contact for applicants and carrying out the onboarding of candidates onto the programme. I also assisted in recruitment events and careers fairs, and was encouraged to get involved with other parts of the charity.

As a first job fresh out of university, it was definitely a steep learning curve. I gained a lot of confidence in my abilities and developed strong organisational and administrative skills. The most rewarding part for me was when I launched a Snapchat campaign during the Times Top 100 period. I loved being responsible for my own project and seeing it through from start to finish with full support from my team.

On the internship, I learned what I enjoyed and where I wanted my career to go next. I personally loved organising events. Frontline really supported me to gain as much experience in this area as possible, and I had the opportunity to work on a range of events. I was able to gain experience relevant to me and the internship led me to work for a start-up events company, which I love.

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