Name: Natasha Davies
Degree: History, London School of Economics
Job title: Marketing and Communications Intern, External Relations team
Last year I worked as a Brand Manager for Frontline and really enjoyed this. Frontline is a really exciting place to work, and even as a Brand Manager everyone was always very interested in our opinions and ideas and encouraged us to come up with our own projects. Therefore, when I applied to the summer internship I already knew that Frontline would be a great place to work.
My role as the Marketing and Communications student intern involved supporting the External Relations team with all of its communications work. This included work on social media, newsletters, blogs, public affairs and press activity.
I found the culture at Frontline very welcoming and friendly. The best thing about working at Frontline was how passionate everyone is about the charity’s work. Everyone at the Frontline head office takes part in a mock social work unit meetings as part of their induction, which really shows how in touch everyone is with the overall mission of Frontline. This makes it a really inspiring place to work.
I felt really supported throughout the internship, and felt like the team put in a lot of effort to make sure it was as rewarding as possible. For example, I received presentation skills training and had an afternoon with a career coach. My line manager was also particularly supportive and I had lots of one-to-ones with her to check how I was getting on. She was keen to hear what areas of communications I was most interested in to make sure she gave me jobs relating to this. It meant I was able to get involved in some really interesting tasks, such as interviewing the CEO of Teach First for a Frontline blog.
Read related case studies
I received coaching from Hazel Hyslop during my second year of Frontline, and I am pleased to say that I found it so helpful that I continue to see her now.
Having a child confide in and trust you, and seeing them grow is also something that stays with you and gives you hope for the future.
With other fellows, I’ve been able to think about the scope for change and innovation in practice, policy and research across the sector.
The Firstline programme has challenged my views of social work management entirely, and I am now enjoying my role much more.
I joined the Firstline programme because I was looking for something that would challenge me both professionally and personally.
I definitely feel like I’m part of a positive movement to change social work – and I’m thankful to be part of it.
I don’t know any other career where you can work in such a collaborative way with a child and their family.
What I enjoy most is that social work is just so interesting. Families are unique and fascinating and no two will ever be the same.
Everyone has a different story, but we all share a passion for helping vulnerable children and families.
I really enjoy getting to know families and building useful relationships with them.
I work with children within the criminal justice system and their families to reduce reoffending and manage their risk to themselves and others.
A unit is essentially a small, tight-knit team, with an experienced leader.
Leadership is important to my work because it helps to define acceptable behaviours and is an opportunity to role model to staff with varying levels of experience.
Leadership is not just about making the best of what we are presented with. It is about asking the question – what could different look like?
I decided to apply to the Undergraduate Taster Day because I wanted to ensure that I had as much information about the Frontline programme as possible before I applied.