Workforce training and development

• Use of self as a leader – explore how your values, beliefs and personal history inform your decision making, your leadership style and shape team culture. 
• Emotional intelligence and wellbeing – strengthen your self awareness, manage stress cues and model resilience for others.
• Communication and public narrative – master authentic storytelling, engaging presentations and high impact messaging to galvanise colleagues and communities.
• Influencing skills and sphere of influence – sharpen stakeholder engagement, negotiation and coalition building techniques at every level.
• Self-awareness and bias – identify and challenge unconscious assumptions to lead with greater empathy and inclusion. 

• High impact supervision – Embed inclusive supervisory practices that foster psychological safety and deepen reflective learning. 
• Coaching and feedback skills – Adopt structured coaching frameworks and feedback rituals to unlock potential and drive continuous growth.
• Strategic planning and change management – Turn ambitious vision into actionable roadmaps, guide your team through reform and overcome resistance.
• Building collaborative culture – Use action learning, genograms and Social GRRAACCEESS to surface hidden dynamics, strengthen trust and embed accountability.
• Team building and psychological safety – Design rituals and learning activities that deepen connections, encourage healthy risk taking and bolster morale.
• Inclusive leadership – Extend psychological safety by creating a culture where necessary conversations around race, sexuality, neurodiversity and active allyship can be had. 

• Influencing multiagency partners – Map stakeholder networks, craft compelling proposals and negotiate win win agreements across health, education, policing and voluntary sectors. 
• Navigating political and corporate contexts – Interpret policy shifts, align service strategy with broader agendas and secure senior level buy in.
• Embedding evidence and evaluation – Apply data informed methods to test hypotheses, demonstrate impact and refine your approach at scale.
• Co-production and ethical partnerships – Co-design interventions alongside children, families and partner agencies for sustainable, community led change.
• Strategic partnerships and commissioning – Shape funding models, commissioning processes and resource allocations to deliver genuinely integrated services. 

Assessment Skills for Family Help Practitioners
Build your team’s expertise in conducting robust assessments to support consistency, quality and defensible decision‑making and targeted intervention plans across your service.  

Child Development, Attachment, Trauma and Mentalization
Equip your team with a deep understanding of emotional and cognitive development and how early relationships and adversity influence behaviour.  

Systemic Practice
Frontline has extensive experience in delivering systemic practice training that is directly applicable to everyday practice. Sessions cover topics such as systemic positioning, genograms, reflexive questioning, and embedding systemic approaches in supervision spaces.  

Motivational Interviewing
This training meets your team wherever they are on their learning journey – from foundational skills to advanced ‘change talk’ strategies.  

Family Group Decision Making
Our Family Group Decision Making training equips your team with a family centred framework that places children and their wider kin at the core of all planning and decisions.  

Specialist Safeguarding Training
Give your team the space and skills to respond with precision, empathy and effective in high-risk situations where complex safeguarding concerns are present.  

Critical Analysis and Decision Making
Provide your team with structured frameworks for navigating ethical dilemmas, interpreting evidence and making collaborative, child centred decisions.  

Inclusive and Anti Oppressive Practice
Equity, diversity and inclusion are central to all our programmes; we can offer training in anti-racist practice, the Social GRRAACCEESS framework, disability and neurodiversity inclusion, LGBTQIA+ affirming approaches and active allyship. Embedding these skills across your organisation fosters trust, deepens engagement and ensures equity underpins every interaction. 

Alongside our flagship Progress and Advance programmes, Frontline offers bespoke leadership training solutions, so you can select precisely the mix of learning your organisation needs.  

Below is an indicative overview of topics: 

Self-Leadership 

• Use of self as a leader  
• Emotional intelligence and wellbeing 
• Communication and mastering authentic storytelling  
• Influencing skills and maximising your sphere of influence  
• Self-awareness and bias  

Team Leadership 

• Delivering high impact supervision  
• Utilising coaching skills 
• Creating effective feedback loops 
• Strategic planning and change management  
• Building a collaborative culture  
• Team building and psychological safety  
• Inclusive leadership  

System Leadership 

• Influencing multiagency partners  
• Navigating political and corporate contexts  
• Embedding evidence and evaluation  
• Co-production and ethical partnerships  
• Strategic partnerships and commissioning  

We partner with organisations to turn ambitions into practical, sustainable change. Our approach focuses on rapid, evidence-informed capability building. We help teams redesign how services operate, test new ways of working through small pilots, and embed improved practice through focused training, supervisor support and implementation coaching. 

Change management  

Large-scale change succeeds only when people are supported to adopt new roles and ways of working. Topics which can be applied to your custom service improvement pathway include: 

• Change management fundamentals — understand the stages of organisational change, common enablers and barriers, and practical tactics to move from decision to delivery. 
• Leading change inclusively — set a clear, inclusive vision, model the behaviours needed and use co-production checks so leaders maintain trust and engagement through transition. 
• Co-producing change with staff and young people — a hands-on co-design session to surface lived experience, test ideas with front-line staff and young people, and agree practical pilots people will own. 

Family Help — practical training & support 

Family Help asks councils to provide consistent, family-centred support across the service model, including clear role descriptions for family help lead practitioners, multi-disciplinary family help teams and routine use of family-led planning. Frontline recognises the scale and urgency of these reforms and offers targeted, practical training that helps services implement change safely, build local capability and secure workforce engagement. We are continuing to develop this offer to respond to emerging demands under Family Help. 

Select from the sessions below to build a tailored programme that meets your local needs: 

• Family help lead practitioner training — clarify the purpose of this role, strengthen whole-family assessment practice and implement single assessments and plans that adapt as needs change. 
• Assessment skills (for non-social-work practitioners) — practical decision tools, recording templates and escalation checks so staff understand thresholds and know when a qualified social worker should lead. 
• Family Group Decision Making (FGDM) — training on FGDM principles, practical enablers and common challenges, including family preparation, safety considerations and how to integrate FGDM into local service models. 
• Effective multi-agency working & team development — practical workshops to establish and strengthen multi-agency teams, clarify roles and responsibilities, and agree joint-working arrangements.