Our policies

Read our policies relating to our work, our programmes and our employees. You can also download our complaint form.

Charity policies and complaints

Safeguarding policy

Whistleblowing policy

Frontline’s carbon reduction plan

Modern slavery statement

Complaint form (Approach Social Work)

Complaint form (Frontline programme)

Complaint form

Approach Social Work and the Frontline programme

Approach Social Work (2024 cohort and later) which was formerly known as the Frontline programme (2023 cohort or earlier) will follow Lancaster University’s Manual of Academic Regulations and Procedures (MARP), except for the approved variations which have been agreed and approved through the appropriate Lancaster University academic governance processes.

Applicants who have yet to commence Approach Social Work should consult the recruitment and admissions policy.

Academic integrity policy

Attendance and engagement policy
(Approach Social Work, 2024 cohort)

Attendance and engagement policy
(Frontline programme, 2021 to 2023 cohorts)

Bursary and finance policy

Complaints policy and procedure policy

Exceptional circumstances policy

Fitness to practise policy

Supported Study and Fitness to Study

Intercalation policy

Participant discipline policy

Pregnancy and parenting policy