Monique: Step Forward helped me overcome burnout and progress
Monique completed Approach Social Work, formerly known as the Frontline programme, in 2021 and is currently working for AFRUCA, a charity dedicated to safeguarding children and families within black ethnic communities. Monique was part of the first cohort of the Step Forward programme and her experience reflects the importance of professional development and prioritising self.
I applied for the Step Forward programme because I wanted to enhance my skills and push for a more senior role. More specifically, I was driven by a desire to address systemic issues, such as the lack of diversity in senior positions and wanted to support employees with their wellbeing. I faced similar challenges that most social workers face in their careers, such as struggling with an overwhelming workload and administrative tasks. I found myself sacrificing a lot and often worked late to meet deadlines. Eventually, this took a toll on my emotional wellbeing, worsened by the heavy caseloads and emotional strain from vicarious trauma.
I began to notice signs of burn out
Through the Step Forward programme I have found the support and tools I needed to overcome these barriers. The residentials provided me with a safe space to voice my concerns, share experiences and gain the confidence to advocate for myself and others. During the residential, I had my first coaching session with Le’Siran, who really helped me to recognise that I was showing signs of burnout, which I had suppressed. I’ve worked since the age of 16 and I’ve never taken time off, but for the first time I felt confident to ask for time off and prioritise my self-care, without feeling guilty for doing so.
I took the necessary steps to do what was best for me
During our change maker sessions we were encouraged to think of small changes we could make in our local authorities and then begin to implement them. However, I felt like I kept hitting a brick wall trying to bring about change, with little reciprocation or support. Despite the challenges my coach reminded me that while we want to make change, it’s important to choose our battles wisely and know which ones are worth fighting for. This prompted me to reflect on my values and take proactive steps to align them with where I work. Taking time off allowed me to re-evaluate, reflect and make changes that were right for me.
I gained clarity and confidence to transition into a new role
Through the Step Forward programme I gained clarity and confidence to be able to transition into a new role. I do a lot more direct work with children and families and this role reminds me of why I wanted to be a social worker, to make a tangible difference in the lives of children and young people. For me, the Step Forward programme was not just for personal development but also helped in personal growth and empowerment, to be confident to embrace change and overcome obstacles.